Last updated: April 7, 2025
1. Introduction
ReputaCore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our testimonial management service.
We are based in Austria and comply with the European General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect
We collect the following types of information:
- Account Information: When you register for an account, we collect your name, email address, company name, and password.
- Billing Information: If you subscribe to a paid plan, we collect billing details, including payment method information. We also collect basic account information for all users, including those on free plans.
- Testimonial Data: We collect and store the testimonials that your customers submit through our platform, which may include their names, photos, job titles, and feedback.
- Usage Information: We collect information about how you use our service, including log data, device information, and analytics data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send administrative messages, updates, and security alerts
- To respond to your comments, questions, and requests
- To analyze usage patterns and trends
- To customize and improve your experience
4. Data Storage and Security
All data is stored on secure servers located in the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Under the GDPR, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate personal data
- The right to erasure of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
- The right not to be subject to automated decision-making
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@reputacore.eu
Address: Hauptstraße 43, 2563 Pottenstein, Niederösterreich